Customer reviews of Aspire Cars

By Bethany W on 08 October 2020 | Verified purchase

Friendly, great communication and made sure the car had had a service and mot before I picked it up.

By Roger E on 17 July 2020 | Verified purchase

I bought a 58 Reg Ford Mondeo with genuine mileage substantiated thru the DVLA database info of less than 90,000 miles. The car was in better than I anticipated and was in excellent condition for its year. The daughter says it runs well too.

By Ray T on 19 June 2020 | Verified purchase

Great service and really friendly and helpful would definitely recommend to over people.

By ANDY L on 01 March 2021 | Purchase not verified

Excellent recently brought a Ford focus dealt with Paul who was excellent through out during purchase always returning phone calls and answering my questions and having a good sense of humour very helpful Well done Paul ,and to Nigel who i only briefly met.Good choice of cars at good prices.However to me customer care is key and how the garage reacts if issues arrive after having the car.I had a small issue with the car to do with the battery and it was dealt with quickly by Paul and Nigel,Well done guys appreciate that.I would definately buy another car from them no problems and yes i would recommend them.Thank you Paul and Nigel

By Chas K on 20 June 2020 | Purchase not verified

If you want a pleasant car buying experience and a good and fair deal. This is the place to come. Having owned cars for some 50 years these guys are some of the best motor dealers I have had the pleasure of dealing with.

By marvin H on 06 March 2020 | Purchase not verified

I dealt mostly with one of the staff, I bought a car off of them but after a couple of weeks it had started making clunking noises.I got in touch with them explaining what had happened,and once he managed to sort me out a courtesy car we swapped the vehicles over. Put the car in ,got it fixed and then returned it to me good as new. Brilliant and helpful people.

By Genevieve M on 19 December 2019 | Purchase not verified

P. could not have been more helpful, smooth test drive and then I could play with the car. I was a bit concerned about the two front tyres so they changed them for new ones. MOT was due in January, they had it done before delivering the car (mid December). As I live some distance away we tried to organise a closer delivery, in the end the car twas brought to my home! I could not ask for more. Incidentally, Aspire were the only dealer that replied to my email and returned my call when I was making my enquiries.

By Emma S on 01 December 2019 | Purchase not verified

I have been buying cars from Aspire for a few years now and I wouldn’t go anywhere else. Nigel is extremely helpful and his customer service is excellent. It can be daunting buying a used car but as Aspire I have no worries and the care from the moment you start looking to the after sales service is fantastic. I will be going back to buy more cars in the future and then for my children when the time comes. Thank you so much Nigel, Nick and the boys at Aspire, if I could give 6 stars I would!

By johnny D on 25 November 2019 | Purchase not verified

Bought a Jaguar a few weeks back, lovely car that’s been well maintained. Unfortunately with all the really heavy rain lately a large puddle caused a fault in the gear box. I spoke with Nigel the day after it happened and between us over the next few days we resolved the problem fairly. This to me is a big plus - when buying second hand cars faults and issues may well arise - if they are dealt with fairly then i don’t think you can ask for much more. Nigel seems a decent chap to me - thanks for your help.

By Chris J on 21 November 2019 | Purchase not verified

My car has been nothing but trouble i purchased if in June2019 i asked for the crack in the screen to be sorted, tyres were close to being worn, windscreen wiper jumped off the front screen, the car wss sold with no lock and wheel nut, my BREAKES FAILED on me recently, i took the car to a garage the car issues: oil leak, corroded shock absorber, dodgy windscreen wiper, break light and front bulb virtually non existant and thd car deemed DANGEROUSE to drive, Aspire did not care iv been fobbed off, insulted oassed from pillar to post and even advised by the owner to take legal action against them!!!!! The repairs have been covered by me with aspire not giving a care in the world. Three out of the four people who work there claim to own the buisness till something goes wrong then they become very hard to deal with. Very rude very arrogant the 6 month wareanty offered isnt worth the paper its written on. DO YOUR SELF A FAVOUR GO SOMEWHERE ELSE

Reply from Aspire Cars on 07/02/20

Please read our other reviews and make your own decision. This gentleman wanted us to replace a shock absorber he had broken. We DO look after customers and on inspection by an independent mechanic it was found to be damaged. Customer requested another independent assessment and they agreed also it was not to be covered by any warranty. We tried to help the customer by using a garage for a trade-rate and sorted out a new locking wheel nut, wipers and even replaced his light bulb but still we have this bad review.