Customer reviews of Aspire Cars
At Aspire Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 26 customer reviews
Recent purchase of Jaguar Sport brake
By johnny D on 25 November 2019 | Purchase not verified
Bought a Jaguar a few weeks back, lovely car that’s been well maintained. Unfortunately with all the really heavy rain lately a large puddle caused a fault in the gear box. I spoke with Nigel the day after it happened and between us over the next few days we resolved the problem fairly. This to me is a big plus - when buying second hand cars faults and issues may well arise - if they are dealt with fairly then i don’t think you can ask for much more. Nigel seems a decent chap to me - thanks for your help.
DO NOT BUY FROM THESE PEOPLE
By Chris J on 21 November 2019 | Purchase not verified
My car has been nothing but trouble i purchased if in June2019 i asked for the crack in the screen to be sorted, tyres were close to being worn, windscreen wiper jumped off the front screen, the car wss sold with no lock and wheel nut, my BREAKES FAILED on me recently, i took the car to a garage the car issues: oil leak, corroded shock absorber, dodgy windscreen wiper, break light and front bulb virtually non existant and thd car deemed DANGEROUSE to drive, Aspire did not care iv been fobbed off, insulted oassed from pillar to post and even advised by the owner to take legal action against them!!!!! The repairs have been covered by me with aspire not giving a care in the world. Three out of the four people who work there claim to own the buisness till something goes wrong then they become very hard to deal with. Very rude very arrogant the 6 month wareanty offered isnt worth the paper its written on. DO YOUR SELF A FAVOUR GO SOMEWHERE ELSE
Cannot praise them highly enough - superb service
By Jason A on 27 October 2019 | Purchase not verified
We just purchased our Volvo V60 from Aspire Cars and cannot praise them highly enough. I initially spoke to Nigel on the phone as we live 50 miles away and he walked around the car giving me lots of info and answering all my questions. We then drove up to see the car and dealt with Paul. A recent nice chap, totally relaxed experience he just gave us the keys and left us alone to spend as much time as possible looking over the car. Not once did he approach us to try and ‘sell’ it to us, instead he just said to come and ask him if we had any questions etc. That’s a really nice approach as I hate it when sellers interfere when you’re checking a car over. Paul said he’d put a new MOT on it. We paid a deposit came back a few days later after the MOT. MOT failed on 1 tyre and had advisories on 2 other tyres. What a nice touch that they actually replaced all 3 tyres for us. Superb service from start to finish, I don’t often write reviews but happy to give my full recommendations
By Inge H on 17 October 2019 | Purchase not verified
I feel I have to revisit my earlier review,since I now find myself very disappointed. A break down has just resulted in a repair bill of nearly £ 2,000. A new fuel pump, timing belt and a new turbo! This was the first car I’ve had to buy by myself, which I told Aspire Cars. I was looking for a reliable car that would suit me for the future. the 12 month warranty was a big selling point for me, but in trying to claim I was told none of the work would be covered. They argued it was normal ware&tear (5000 mil since iI bought it) Passengers in my car had commented on the loud noise the turbo made from the beginning! But not being mechanically minded I did not understand that this could be a red flag. I feel that anyone who knew a bit about cars would have known that. I have tried to talk to Aspire several times they did not have the decency to call me back: A typical car dealer, selling an old lady a car with a usless insurance not worth the paper.I don't think I can recommend them.
Friendly and Easy
By Kathryn F on 20 September 2019 | Purchase not verified
I had a great experience with Aspire Cars, they were friendly, attentive and thorough. I would happily recommend them and their cars, priced well, great service, friendly and honest.
A trouble-free purchase
By Oliver K on 11 July 2019 | Purchase not verified
After a slightly 'shaky' start, the gents at Aspire were good enough to facilitate the swift purchase of a car that my partner and I are quite satisfied with. No 'hard sell', description as ''on the tin'', so I left their site forty minutes after arriving with keys in hand, and a new vehicle (almost) on the driveway. They hold a good inventory and the cars appear to be generally good used examples, from what I could see. Also met a very friendly (and quite sizable) pooch!
Not a good experience.
By andrea S on 01 July 2019 | Purchase not verified
Purchased a second hand car early in May this year, problems from day one with the Gear Box. Reconditioned Gear Box fitted £650. Centurion Warranty not worth the paper it is written on. Aspire said no compensation whatsoever, because they would have fitted a second hand Gear Box not a reconditioned one, if I had paid to transport the car back to their yard. It was not sensible to drive a faulty car.
By Jo M on 18 June 2019 | Purchase not verified
Fantastic dealer, would highly recommend, honest, responsive, reasonably priced and a fantastic range of used cars to choose from.
If Carlsberg did car dealer.......best after care
By Stu J on 17 March 2019 | Purchase not verified
I bought a car from Nick, which drove well and everything functioned. On the way home the parking sensors started to play up. I contacted Nick and he arranged for me to see his mechanic, C & V Mechanics. I was busy at work and then took a holiday. It was some four months later I managed to get to the mechanics and Nick was good to his word and paid for the works. The after care from Aspire Cars is what makes them different. I would fully recommend
By Georgina H on 24 February 2019 | Purchase not verified
No hard sell from Paul, genuine honest person and very knowledgeable on cars. Shame due to my indecisiveness I didn't purchase the car I test drove - which I now regret. However I would definitely be back to buy a car when they have what I am looking for.
- 01628 302123 07833 592693
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